watson conversation
How Staples is making customer service "easy" with Watson Conversation - Watson
Ask any office manager about ordering supplies and you're likely to get a few groans. Overseeing office procedures requires a level of complexity as customer expectations continue to grow. Shoppers today are looking to order exactly what they want, when they want it, no matter the time or place. Office products and services superstore and US e-commerce leader, Staples, has partnered with IBM Watson to not only alleviate the back-office headache, but meet the increasing needs of their customers. With more buying options than ever--and heightened customer expectations--Staples hopes to make it easier for businesses to order office supplies and services anytime, anywhere.
Why the world's largest tech companies are building machine learning AI bots capable of humanlike communication
Everyone is jumping on AI and its advancements and growth in popularity in the recent years have proved a valuable opportunity for businesses and households. Big industry players have already made strides in research, and some of the largest tech companies in the world have been investing in building their own AI framework, making it accessible not only to enterprises but also independent developers. Large tech companies are harnessing the power of AI as more research developments are making strides in improvement in artificial intelligent technology. The success of its Echo products spurred Amazon to put Alexa into a wider range of devices such as lamps, speakers, clocks, and cars. Earlier in 2017, Amazon launched a smart Wi-Fi speaker that uses voice recognition to not only respond to commands, but also display what it sees.
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